DTA is in the process of a technical change that will affect all EBT users. There will be a brief period when DTA clients will not be able to use your EBT cards to access their benefits. Clients will also not be able to access the IVR and its associated functions during this time. It is expected that the outage will begin at 11 p.m. on Saturday, April 26, and end around mid-day on Sunday, April 27, 2025.
Please return to this page for any updates as it gets closer. You may also learn more through the DTA Connect app and DTA’s SNAP web page.
If you need to get in contact with someone from DTA, please try the following:
- You can call the DTA Assistance Line at 877-382-2363 (though there may be a very long wait time).
- Use the DTAConnect app is another way to get up to date information on your case.
- Go in person to a DTA office or reach out to a contracted community partner.
